Is it possible to just port the number but leave the account as is with a new number?

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  • Updated 1 year ago
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Curtis

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Posted 1 year ago

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Mayumi, Mobile Master

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You can port the number in to your account. It doesn't affect your plan.
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Sophia, Mobile Master

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However you can't port out your number, because that will terminate your account (your question was a bit ambiguous, so just covering all bases) ;)
(Edited)
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Allan, Mobile Master

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Do you just simply want to change your phone number or do you want the old number ported out somewhere to use?
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Curtis

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I want the existing number ported out but maintain the account and get a new number so I can hand off to my nephew.
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Mayumi, Mobile Master

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It doesn't matter if you port your number out to different carriers or to prepaid.
Your account/plan will be closed as soon as you ported out.

Which is more important for you? Keeping your number or plan?
To keep your number : Port to prepaid and give up your current plan.
To keep your plan : You have to pay your monthly service even you are not using while you are on your vacation.
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Paul Deschamps, Mobile Master

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No unfortunately any porting of a number will close the account. You could just port the number out and then open your nephew a brand new account.
Another option is to put your account on a seasonal hold which will hold the number for you till you return and then open your nephew a brand new account.
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Mayumi, Mobile Master

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True. I forgot a "seasonal hold" option ;)

@Curtis
To change to seasonal hold might be easier to keep your number. But it's a plan change. So, you will need to pick a new plan when you returned.
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Curtis

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I thought seasonal hold is only for postpaid? Speaking of postpaid, would I be able to switch to postpaid, keep the #, and move the balance over to pay towards the monthly plan?
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Allan, Mobile Master

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You are correct. The seasonal hold is $15/month and the cheapest base plan on prepaid is $15/month so its practically the same thing.
You can transfer your number to postpaid but all credits and balances will not follow and will go away with your prepaid account once you cancel
(Edited)