Is it possible to get the 10GB/$60 offer online....I'm currently out of the country and won't be returning until December 28th.

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Is it possible to get the 10GB/$60 offer online....I'm currently out of the country and won't be returning until December 28th.
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Maxxx

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Posted 5 months ago

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Dennis, Mobile Master

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Unfortunately that offer is for new activations only
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Jarvis

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If you call and ask to speak to the loyalty department, you can get the offer or visit your local Wal-Mart and it can be done there. 
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Dennis, Mobile Master

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OP is out of the country
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Jarvis

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Oh,my bad. If she can wait 3 hours on hold she can speak to loyalty/retentions. That's how busy Koodo is now with this promotion.  But the person I talked to day was outstanding in the loyalty department. I feel bad leaving Koodo but maybe in the future I'll return.
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Gigi Suvari

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Jarvis - Why are you leaving Koodo? Were you not happy with their service?
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Graham L.

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That is a terrible way to treat loyalty. I'm attempting to phone in and ask directly with an agent. If it can't be offered to a current loyal customer, might as well switch to another company. Maybe they'll have better coverage at the cabin.
(Edited)
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Erwin

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If you add another line to your existing account that is BYOD, the answer is yes. Otherwise, no.
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Dinh, Mobile Master

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Nah, calling in can help to switch existing lines. It worked both for Koodo and Rogers/Fido, as reported. However as everyone tried to call, it jammed the phone support line.

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