Is anyone else frustrated by Koodo taking away our Tab?

  • 1
  • Question
  • Updated 9 months ago
  • Answered
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members.

I have been a loyal Koodo customer for a decade.

For each monthly bill I was paying, Koodo was contributing 10% towards my Tab.

Now they have taken away my Tab with the spin of "Great News!"

They are now giving a $150 one time bribe to upgrade, and have unilaterally, permanently taken away my 10% Tab.

Sorry Koodo: your one-time $150 upgrade offer does not compensate me at the same level I have accumulated over a decade of paying my monthly bills to you.

Some people are willing to take a one-time $150 bribe and shut up, but I not so gullible with marketing spin.

If Koodo refuses to continue to honour my plan -- inclusive of my Tab -- then I will be forced to take my loyal business to another carrier.
Photo of Ryan Warawa

Ryan Warawa

  • 496 Points 250 badge 2x thumb
  • frustrated

Posted 9 months ago

  • 1
Photo of Goran

Goran, Mobile Master

  • 90,654 Points 50k badge 2x thumb
Ever since the latest tab system was introduced, if you upgraded with the previous tab system, you were going to lose that 10/15%. It was only ever going to be one last time already. Koodo gave you that last top up quicker now. Freedom is the only carrier in Canada that I know of that grandfathers subsidy systems/tabs.
(Edited)
Photo of Paul Deschamps

Paul Deschamps, Mobile Master

  • 199,538 Points 100k badge 2x thumb
That 10-15% is now built into the price of the plans so take a look at the plans they're offering now and perhaps you'll find something that fits you to make up for the money you think your losing from the change. If you do then Koodo jumping your tab to $150 if you didn't have much of a tab already is an excellent deal then.
(Edited)
Photo of Goran

Goran, Mobile Master

  • 90,654 Points 50k badge 2x thumb
There's really no need for being so pedantic.

Thanks.
Photo of Ryan Warawa

Ryan Warawa

  • 496 Points 250 badge 2x thumb
Thanks Goran. I'll check out Freedom. I have heard good things about them.
Photo of Paul Deschamps

Paul Deschamps, Mobile Master

  • 199,538 Points 100k badge 2x thumb
As long as your within their coverage areas it may be, if your out then it's terrible
Photo of Robert

Robert, Mobile Master

  • 103,734 Points 100k badge 2x thumb
Hello Ryan,

With this bribe and those new plans, I've been paying less then when I received the 10% off my plan. So it depends how you see it. Also, you couldn't accumulate more then 150$ eve if you've been paying "for a decade"

This conversation is no longer open for comments or replies.