iphone to android switching issue

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  • Updated 5 years ago
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I switched from iphone to samsung and now I can't receive texts from anyone who has an iphone (because its sending as an imessage still). Is there a way to fix this?
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Nikki Lively

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Posted 5 years ago

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Paul Deschamps, Mobile Master

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Go on your old phone and turn off iMessages
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Boolanger

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Yeah Paul is correct that you will need to deactivate your old device from Imessage.

Even then it may take a while for apple to correct this issue.

If you don't have the device anymore, try the below

go to: https://supportprofile.apple.com/MySu...
Log in with their Apple ID.
Click on “edit products”
Click on the “x” to the right of the product.
Click “unregister”

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