iPhone problems

  • 1
  • Question
  • Updated 5 years ago
  • Answered
I accidentally turned off koodo as my carrier how do I get it back on
Photo of Ana Garich

Ana Garich

  • 70 Points

Posted 5 years ago

  • 1
Photo of Sophia

Sophia, Mobile Master

  • 142,984 Points 100k badge 2x thumb
Hi Ana,

I'm not sure what you mean - you turned off Koodo as your carrier? Can you explain that please, did you cancel them, or select another provider in your phone, or... ?
Photo of Yannick

Yannick

  • 44,018 Points 20k badge 2x thumb
Hi Ana, what phone do you have?
Photo of Djenneka

Djenneka

  • 2,122 Points 2k badge 2x thumb
Ana Garich,
Make sure the option Enable 3G (or LTE depending on the model of phone) is turned ON (this option is not the data, it is the network on the phone). You could check that by going: Settings>General> Cellular or Network>Enable 3G or LTE.

If that setting is correct, you could verify that carrier is set to ON (Settings>Carrier>ON).

Hope this helps......

This conversation is no longer open for comments or replies.