iPhone 4 mms not sending or receiving ever since ios7 update?

  • 1
  • Question
  • Updated 5 years ago
  • Answered
Hi guys

Like the title states my mms has stopped working since the ios7 update. All other features work fine though. And yes my data 3G is on. Help?

Thanks!
Photo of akaykay33

akaykay33

  • 1,192 Points 1k badge 2x thumb

Posted 5 years ago

  • 1
Photo of Tayeb A

Tayeb A, Employee

  • 18,208 Points 10k badge 2x thumb
Hey there, you can try to reset the network settings on your iPhone 4 (go to: General/Settings/Reset and tap on "Reset Network Settings". This will clear your current cellular and Wi-Fi network settings, including saved networks, Wi-Fi passwords, and VPN settings (make sure you do not tap another menu because this could erase the information stored on your iPhone).

If you still need help before trying this, you can contact Apple Support at (800) 263-3394 from a landline for more information about iOS7 update. Hope this helps!
Photo of akaykay33

akaykay33

  • 1,192 Points 1k badge 2x thumb
Thanks Tayeb. I'll give this a try :) p.s Koodo rocks. I love this company and this community!

This conversation is no longer open for comments or replies.