Iphone6 exchange

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  • Updated 3 years ago
  • Answered
Hi there.
I got my iPhone 6 on Christmas eve.
And yesterday night I found dead pixels on my phone that I was not aware of.
And I check the the Mobile shop return policy, 14 days, 30 air time, 50mb.
But its little bit over 50mb. 53mb i used.
Can I still go and ask exchange for a new phone?
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Jinsil Park

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Posted 3 years ago

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Paul Deschamps, Mobile Master

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You should be fine but all you can do is try. Keep in mind that it may be difficult to get a replacement device at this time due to the time of year and limited stock of such a popular device so you may have to just return it and wait for more stock to come in, again all you can do is try.
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Jinsil Park

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Thank you Paul. I should go to the Mobile shop and try today.
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Ahmad

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Simple exchange, there's no need to "try" because they WILL ;)
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Ahmad

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You'll be fine. The usage limits are only for returns, not exchanges. The usage limits are to avoid being sent a bill if you return your phone within 15 days. If you go over the usage and return your phone, you will pay for the usage you used.
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Robert, Mobile Master

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But just in case, factory reset your phone so they cannot see the usage!

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