iPhone5s not able to make or receive calls

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  • Updated 3 years ago
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Got an iPhone 5s locked to Telus. The previous owner used it with Koodo.

I got it activated (prepaid with boosters) and it can send and receive texts. However it can't take or make calls. Any ideas?
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Jack Wang

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Posted 3 years ago

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Ahmad

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Are you sure the minute booster got added? Can you see it under Boosters in self-serve?

Also, quickly try restarting your phone (turning it off and back on) and making a call
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Jack Wang

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Thanks Ahmad. I rebooted the phone and it works now.

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