iphone4 and 3G signal problem

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  • Updated 4 years ago
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I have an iphone4 and 3G and live in Vancouver B.C.. I can use 3G within Vancouver, but when I went to West Vancouver and Squamish today, I didn't get any 3G signal at all. I was unable to use any email, safari or apps. What is going to happen if I'm going to outside Vancouver next time? Won't I get any 3G signal again?
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ellen petrie

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Posted 4 years ago

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Dennis, Mobile Master

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Does it show coverage on the coverage map?

http://help.koodomobile.com/coverage-...
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ellen petrie

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It shows only 4G and CDMA ,,, I don't see any 3G though,,,, I'm very confused.
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Dennis, Mobile Master

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HSPA = 3G
LTE = 4G which an iphone 4 does not have
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ellen petrie

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Thanks, Dennis. So it seems that my iphone4 is covered then( even though it's pretty much pink in Vancouver area), but how come I didn't get 3G signal around West Van or Squamish?
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Dennis, Mobile Master

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There could have been an outage. Was talk, text, and data all out?

The only other suggestion I would have is to reset the network settings. nd check to make sure other Telus and Koodo customers also have service to rule out network issues

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