iPhone voicemail

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  • Updated 4 years ago
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When I try to retrieve a voicemail on my iPhone 4S it states: "Cannot connect to voicemail. Call your service provider for assistance". Just switched to this phone and never had issues with voicemail with previous phone. Any suggestions?
Photo of Rob Lanthier

Rob Lanthier

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Posted 4 years ago

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Photo of Peter


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Hi Rob,

Do you have the visual voice mail add-on for the iPhone? If yes, I'd suggest contacting Koodo to make sure that this is properly activated.

You can reach Customer Service at 1-866-99-KOODO (1-866-995-6636) or 647-788-4337.
Hours of Operation
Monday − Friday: 10am - 9pm
Saturday: 9am - 7pm
Sunday: 9am - 7pm

Hope this helps!


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