iphone se not ringing when called

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  • Updated 8 months ago
Our iPhone SE has been missing calls intermittently over the last month.  The 'do not disturb' feature is turned off and the ringer switch is in the on position (the orange bar is not showing.)

We know when we have missed a call because the phone beeps to indicate voice mail, even though the phone has been with us at the time the call was made. 

We fix it simply by rebooting the phone but there is no predicting when it will stop working. It usually lasts about a week before the problem reoccurs. 

Anyone else have this problem or familiar with the problem? Any long term fixes other than rebooting the phone?

Henk
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Henk vdG

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Posted 8 months ago

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Dennis, Mobile Master

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You can try going to settings>reset and reset network settings to see if this provides a longer term solution
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Henk vdG

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When to settings>general>reset  and then selected "Reset Network Setting"  Phone seemed to do a reboot, I had to enter in the wifi password since that was lost during the reset. Lets see what happens.  Thanks for the quick reply. I'll let you know if it works. 
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Kenneth W Radke

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It actually has nothing to do with WiFi settings
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Kenneth W Radke

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I recommend going into settings and be sure that all your sound settings are at full volume. I have had the exact same issue. Also make sure your ring tone is set to full volume using the up/down volume button on the side of your phone. 
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Dennis, Mobile Master

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Another idea is to test your ringtone choice to make sure it is making sound
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Kenneth W Radke

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I recommend going into settings and be sure that all your sound settings are at full volume. I have had the exact same issue. Also make sure your ring tone is set to full volume using the up/down volume button on the side of your phone. It is usually a longer button on side of phone that does the adjustments.
(Edited)
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Robert, Mobile Master

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There's also the problem where the iPhone would detect earphone when there isn't any, maybe that'w hy it isn'T ringing!
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Henk vdG

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Are you referring to a blue tooth earphone?
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Mathieu, Mobile Master

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No, sometimes the iPhone thinks a pair of headphones is physically connected to the device when it is not. Does it usually occur after you unplugged your headphones?
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Dinh, Mobile Master

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Is your phone under Apple warranty? is there any apple store nearby also? Apple employees are quite helpful in dealing with those technical issues of their own products.