iPhone se 64GB available in rose gold?

  • 1
  • Question
  • Updated 1 year ago
  • Answered
I ordered an iPhone SE 64GB in rose gold yesterday but when I added it to my cart it changed to space grey... I only noticed when I got my order confirmation email. Why offer it in rose gold if there are none in stock? Or is it a glitch with the system? I really wanted the rose gold one.
Photo of Nicole

Nicole

  • 350 Points 250 badge 2x thumb

Posted 1 year ago

  • 1
Photo of Ranjan

Ranjan, Official Rep

  • 28,708 Points 20k badge 2x thumb
Hi Nicole - it appears to be working fine for me. Could it have been a mistake (perhaps Rose Gold didn't actually get clicked?) Regardless, let me flag this with the web store team to see if we can correct the order before it gets shipped out. To confirm, is this for your phone number ending with 75?
Photo of Nicole

Nicole

  • 350 Points 250 badge 2x thumb
Yes it ends with 75.
Photo of Ranjan

Ranjan, Official Rep

  • 28,708 Points 20k badge 2x thumb
Perfect. Wheels are in motion - working with the right folks on our side to update the order. Will report back once I know more.
Photo of Nicole

Nicole

  • 350 Points 250 badge 2x thumb
Great! Thank you so much!
Photo of Nicole

Nicole

  • 350 Points 250 badge 2x thumb
And I did really click rose gold. The name appeared Under Choose a colour but once it's in my cart it says space grey. I just double checked.
(Edited)
Photo of Ranjan

Ranjan, Official Rep

  • 28,708 Points 20k badge 2x thumb
Very strange. I've flagged this with the team as well so they can investigate further and fix if need be.
Photo of Ranjan

Ranjan, Official Rep

  • 28,708 Points 20k badge 2x thumb
Quick update for you Nicole - the colour of your iPhone was updated to Rose Gold as you asked and the phone was shipped out this afternoon. You should get it in a few business days!
Photo of Nicole

Nicole

  • 350 Points 250 badge 2x thumb
Thank you so much!!