Iphone colour changes when attempting to order??

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  • Question
  • Updated 2 years ago
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I am trying to order the iPhone 7 in gold, but every time I get to the checkout, it has mysteriously changed to black! I can't get it to change to gold no matter what. Help?
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StephEllsworth

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Posted 2 years ago

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Robert, Mobile Master

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Helo Steph.

Have you tried from another browser? Like Chrome, Safari, Firefox, Internet Explorer?
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StephEllsworth

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I don't have another available at the moment but a co-worker of mine who isn't already a Koodo customer tried and can get all the way to the end of the process without it changing from gold so I'm not sure what the issue is.
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HowIsItGoing

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Seems to be fixed now. Yesterday, if you chose a Space Grey iPhone SE 64 GB, it would change to Rose Gold.

(Edited)
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Pierre

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I still hav the same issue. It keeps going back to rose gold
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Ivan, Mobile Master

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Try clearing your browser's cookies and cache.
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Turbo

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Clearing Cache and Cookies or try using InPrivate(IE) or Incognito(chrome) or Private window(FF)