Iphone can't receive from lg g6

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  • Updated 5 months ago
I just upgraded my phone to an LG G6 from an iphone and can text everyone except my husband who still has his I phone. We are on the same Koodo plan so I' not sure if that is a factor. We also have an ipad and mac and i have disable imessage and facetime on all of them and he still can't receive my text but can send me some.
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jennifer

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  • confused

Posted 5 months ago

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Paul Deschamps, Mobile Master

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If you have iMessage off on all idevices Try deleting the conversation with him on your idevices and then try starting brand new.
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jennifer

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Tried it but still not working. I even deleted our contact info on each cell and still no luck
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Allan, Mobile Master

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Follow the steps laid out here:
https://support.apple.com/en-ca/HT203042
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David, Mobile Master

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You may also need to remove any cross references to your phone number and Apple ID on your other devices. As long as you have any device receiving iMessages, you may continue to have issues with sending or receiving messages to your husband.
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Dennis, Mobile Master

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Try having him turn off imessage