iPhone 8 Plus pre-order Status

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  • Updated 8 months ago
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I ordered (pre-order) iPhone 8 Plus online but didn't receive any email of confirmation, though I can see my new Tab balance. I wonder if my order went through properly ? I tried to contact webstore but it goes to voicemail service and i left my message too but no reply. Is there any way I can check for my order. When will it be shipped ?
 My order No. . HFO18674278.
Thank you
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Wajid Hassan

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Posted 8 months ago

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Ranjan, Official Rep

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Order was received on Sept. 16th, Wajid. Everything looks to be good and it's sitting in queue to be processed once the device is officially released. 
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Wajid Hassan

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Thanks Ranjan for a prompt reply. Just a rough guess when will I receive the phone.
Thank you once again :)
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Ranjan, Official Rep

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Unfortunately I have no visibility as to where you would be in the queue. You will however receive shipping confirmation to the email you provided once your phone is ready to ship, along with tracking info. 
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Wajid Hassan

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Thanks, really appreciate your help
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Frank Thomas

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I couldn't submit a payment, there is no where to pay . When I tried to pre-order an iPhone 8. The oder is in my  shopping cart but I can'y pay. I tried calling but it just went to voice mail and no reply yet :( I started the pre-order as soon as it was posted Sept 15th on the Koodo website.  Please Help.
(Edited)
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Mathieu, Mobile Master

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Hi Frank,

If you're upgrading your phone it will just use the payment method you have registered on your account.
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Frank Thomas

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Apparently I owe $440.00 now and $15.00 a month but I can't submit the credit card info to pay the $440.00 so that my pre-order for the iPhone 8 will go through.

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