Iphone 5s Koodo service when I look up carriers it says automatic I turn it off and three carriers pop up Koodo,EXT,Bell what does this mean

  • 1
  • Question
  • Updated 11 months ago
iPhone 5s I select carrier and it says automatic and when I switch it off three carriers pop up Koodo,EXT,Bell are they other carriers? Or what does this mean when my phone is a Koodo phone ? And also why when I disable LTE my service goes from Koodo to no service to Koodo over and over but when LTE is enabled no problems is this a LTE phone or nothing no 4G or anything? Any help would be appreciated thanks
Photo of Nelson B

Nelson B

  • 70 Points
  • confused

Posted 11 months ago

  • 1
Photo of Allan

Allan, Mobile Master

  • 62,836 Points 50k badge 2x thumb
That is just a list of all the connections available to you. Koodo is the one you want to use. Bell is Bells and EXT is Extended Coverage which usually refers to Rogers' network.
Personally, I would just keep it on automatic and let your phone decide. You could just have a weaker 3G signal around you which is why you experience little-no connection.
Photo of Paul Deschamps

Paul Deschamps, Mobile Master

  • 203,898 Points 100k badge 2x thumb
Hi Nelson, yes those are other carriers you just need to pick Koodo and don't worry about the others it's just other carriers towers in your area that your phone is seeing because it's compatible frequencies.
When your turning off LTE it may be switching to a 2g connection which Koodo doesnt offer or your phone doesn't show a regular 3g connection specified in the status bar only LTE to let you know your now connected to LTE.
Photo of rikkster

rikkster, Mobile Master

  • 68,370 Points 50k badge 2x thumb
EXT or extended coverage offers seamless roaming between Canadian carrier partners in areas with poor or absent service.

The cellular-data options on your iPhone might vary based on your carrier's network. In the link below, one point describes; LTE or 4G: Allows cellular-data use over the LTE or 4G network when available. Meaning that if LTE is not available, your iPhone will switch to 4G. Depending on the wireless carrier, 4G can indicate either a UMTS (3G) or LTE connection.