Iphone 5c revert back to Iphone 4 due to broken screeen

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I currently have an Iphone 5c and the screen broke so I want to revert back to my iPhone 4. When I enter in the sim number from the IPhone 4 from koodo it says it is not valid?
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Janna Adrian

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Posted 2 years ago

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Robert, Mobile Master

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Hello Janna.

The SIM card of an iPhone 5c is not the same size of that of an iPhone 4. How did you "transfer" to the other phone?
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Mathieu, Mobile Master

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Hi Janna,

If you are a monthly customer and were using the 5C for more than 90 days without activating the SIM card from the iPhone 4, you will need to purchase a new SIM card at the cost of 5$.

If you are a prepaid customer, you will need to buy a new SIM card no mater what at a cost of 20$ as just as Robert said, SIM sizes are different and once a prepaid SIM is deactivated it's done and can't be used again.

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