iphone 4S and data

  • 1
  • Question
  • Updated 3 years ago
  • Answered
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: 1-866-995-6636

I have a basic no frills plan, with a data booster. I have only used 30% of the data I bought. Now I can only access data when in wifi. Not sure what setting changed, but I did something because I can no longer get email or internet unless Im in wifi. Cellular data is on, as is 3G and roaming. Shouldnt need roaming. Any suggestions? Its a iphone 4S
Photo of Dave Stirling

Dave Stirling

  • 70 Points

Posted 3 years ago

  • 1
Photo of RudyW


  • 21,890 Points 20k badge 2x thumb
Have you tried turning phone on and off yet? Sometimes a simple reset helps.
Photo of Tayeb A

Tayeb A, Employee

  • 18,208 Points 10k badge 2x thumb
Hey Dave,

This link: https://support.apple.com/en-ca/HT201415 should help. If you need further assistance, please call 1-866-995-6636 from a landline (press 6 to reach our Technical Support).

Hope this helps!

If you see a good answer, give it a star.

This conversation is no longer open for comments or replies.