iOS App problem/suggestion

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  • Idea
  • Updated 6 years ago
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Like the idea to add a widget to the android app I have a simple problem/suggestion with the iOS app.

1st the problem. The Keep me logged in button doesn't seem to function. I know Telus had problems with this when they launched their (virtually identical app) and now it does remember log in information, so hopefully this should be a quick easy fix.

2nd the suggestion which is kinda obvious, how about supporting the taller iPhone 5 screen? I know about the delays and how the app was originally submitted around a month ago (before the iPhone 5 announcement) but it would be nice to have the full tall screen supported.

And I guess another suggestion just to flesh things out a bit, how about more detail in the usage such as data breakdowns by day or text breakdowns by day? Doesn't have to be mb by mb or text by text but even a summary of how many mbs per day or texts sent/received per day would be somewhat nice as well.
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Jorden, Mobile Master

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Posted 6 years ago

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Mo D.

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not an iOS user, but still: HEAR, HEAR!
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RudyW

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The 'keep me logged' on works for me. Does it kick you out? The iphone5 is ios6 maybe that's the difference?
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Jorden, Mobile Master

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If I visit it in a short period of time it keeps me logged in, but after a while (and I assume if I closed it from "multi tasking" or turning off the device) it takes to the log in screen and doesn't remember my information.

The Telus app works in the same way (have my iPad on their flex plan) only it remembers my email/password, and that did have to be patched onto the app after it's initial release and happened while I was still on iOS5 (on my 4S). It also works correctly on my iPhone 5.
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Rachael Forsyth

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I think the break down of data usage is a great idea!
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Jorden, Mobile Master

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Got the version 1.0.1 update tonight and noticed that Issue 1 has been resolved! Now for that taller screen thing ;)
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Alex Anderberg

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who really gives 2 hoots...life will go on
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Jorden, Mobile Master

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Yes but there's a reason why they have the option to put suggestions on here. This isn't just a place for people to come to seek help, but also a place to provide ideas/feed back to Koodo. If Koodo sells the phone, I see no reason they shouldn't support it's features.
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Benaam Badnaam

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still not enough should give us how many minutes and data used usa and how many data used native

i live in border town near massena NY and alwasy have trouble disputing my usa roaming charges alwasy catched ATT E network

is there any way we can add roaming data differentiated then native data
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Mo D.

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Why don't you disable your Roaming Data on your phone, to avoid these charges?
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Benaam Badnaam

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well why would i ? i am in canada .using canadian telco . if i get ATT thats not my problem ,my telco should have enough expansion to cover border town .if i pay for it , i expect service as well .i dont mind paying for calls i have made to usa or calls i have answered while travelling to boston or maryland . but why would i pay long distance internatonal charges in my home town ? make sense ?
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Cast

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Koodo doesn't have anything that can stop the phone from connecting to American towers if you are close to them. If you get roaming charges, call Customer Care when your bill is out to dispute them.
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Jorden, Mobile Master

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Yeah I agree, it's too easy to turn off data roaming in the cellular settings if this is a constant issue, you can always flip the switch on when you want it/need it. It seems you don't need it as often so it shouldn't be as big of an issue to have it turned off.

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