invalid SIM

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  • Question
  • Updated 4 years ago
  • Answered
telling me it's an invalid SIM
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Jaci Taylor

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Posted 4 years ago

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Some random Mobile Master, Mobile Master

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Try and reboot your phone first, Jaci. 95% of the time, it solves the problem.

What phone do you have?
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Jaci Taylor

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it is an Alcatel One touch A392A - I will try rebooting it. thanks.
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Some random Mobile Master, Mobile Master

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Did it end up working as intended, Jaci?
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John Lee

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If it's still not working even after rebooting, the SIM may not have activated properly. You can contact Koodo Customer Care or visit a Koodo shop to get it replaced/fixed.

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