Invalid SIM

  • 1
  • Question
  • Updated 3 years ago
  • Answered
After 6 months of using my phone all of a sudden my phone says "invalid Sim", now my phone doesn't work, my messaging doesn't work, even though I am still paying my bill. Why was my sim card turned off?
Photo of Temina Martin Legere

Posted 3 years ago

  • 1
Photo of Robert

Robert, Mobile Master

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Make sure the SIM is put correctly in the phone and restart the phone
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Dennis, Mobile Master

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Your sim could have just crapped out. Have dropped your phone before?

You can get a new sim from Koodo
Photo of Chad Burr

Chad Burr, Mobile Master

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Have you been checking out your settings? Did you accidently select Use 2G only or Use GSM only ?

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