Internet problems

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  • Question
  • Updated 4 years ago
  • Answered
I'm having trouble accessing the internet on my phone. Who do I contact?
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Dee

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Posted 4 years ago

  • 1
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Myke

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What phone do you have?
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Dee

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hmmm...that's the problem, it won't open the browser. when I tap the internet icon, it just freezes.
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Myke

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Go into settings, then apps, then look for the browser, then tap on clear data.
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Timo Tuokkola, Mobile Master

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Yeah...that's a browser problem, not really an internet problem. Myke's suggestion is probably your best bet. If that doesn't work you can either download a new browser or factory reset the phone.
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Dee

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woo-hoo!!! I bow to your smart phone prowess!! it worked!
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Dee

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it worked!!! thanks so much!

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