International usage

  • 1
  • Question
  • Updated 4 years ago
  • Answered
How can I see my international calls usage? I can see all usages (messages, airtime, etc.) except International usage... I can only see the amount that I have to pay when I receive the bill. I cannot monitor my consumption. Thank you!
Photo of Karina Urdaneta

Karina Urdaneta

  • 70 Points

Posted 4 years ago

  • 1
Photo of e-wizard

e-wizard

  • 350 Points 250 badge 2x thumb
Unfortunately is not possible to see international usage in real time. But you can see it until the bill is generated. Sometimes it can have a delay of 30 to 60 days. This is because the roaming partner from the country you visit takes some time to send that information to Koodo. You can use the data or minutes counter from the phone as an estimate of your consumption.

This conversation is no longer open for comments or replies.