International text messaging problems

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  • Question
  • Updated 4 years ago
  • Answered
my history shows that i was able to send international sms to my family and boyfriend in the Philippines. But none of them received it. How come?
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Justerine Valiña Reniva

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  • confused

Posted 4 years ago

  • 1
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Jonathan I, Mobile Master

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Are you using the correct country code found in the LD section of the help/FAQ's category?
Yes. My calls to all 3 numbers went through so I'm pretty sure it's the right area code and local codes that i used.
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Chris Petersens

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What phone company are your family and boyfriend with in the Phillipines? It maybe one that koodo doesn't have an agreement with yet.
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Jonathan I, Mobile Master

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I don't know what it's like overseas but I would think if you can call, texts would work too (if it's a cell phone, obviously)
globe telecom for all 3. i wasn't told about that.
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Dennis, Mobile Master

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I see Globe on the list here:
http://help.koodomobile.com/plans-add...

The issue maybe on their end. Call into Koodo tech support to have them look into it and also have your family and bf do the same on their end. Can they text you?
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Chad Burr, Mobile Master

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Virtul star ^^^^^^

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