international UK roaming

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  • Updated 8 months ago
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Hello. i have purchasd an add-on whilst I'm in the UK. But, I cant seem to be able to send texts to uk numbers. And UK family can't phone me. Do they phone my number as if I'm still in Canada? How do I send and receive texts? thanks
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Gail Burbidge

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Posted 8 months ago

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Sophia, Mobile Master

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Your family should call or text your number in Canada with +1 in front (or I believe from the UK they can also dial 001).

You need to use the +1 44 prefix, or 011 44, then the number.

That said, did your phone connect to a UK network yet?
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titaniumtux

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Quick mention...never use +1 44 to call the UK. That will try dialing a North American number with an area code starting with 44. Simply dial '+44...' or '01144...'

Those in the UK would dial +1 then the area code. As an example, for area code 416, dial +1416xxxxxxx from the UK. Also, dialing 001.416xxxxxxx would achieve the same thing.

Cellphones are good at interpreting the '+'. Landlines (unless it's VOIP) will likely require dialing the 011 to call from a Canadian number to overseas or 001 to call from overseas to a North American number.

Note that to dial from a country outside Canada/US to another country outside Canada/US, you would usually dial '00' followed by the country code.

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Gail Burbidge

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I have tried all of that....yes, it has connected to vodafone uk...
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titaniumtux

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You're roaming is on Vodafone UK, but your Koodo number is still considered a Canadian number for dialing purposes.

If your phone is unlocked, there are countless dirt cheap cellphone carriers including FreedomPop in the UK.

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Gail Burbidge

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The real issue is texting. Cant seem to text any uk cells. Can phone them though...
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Goran, Mobile Master

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Toggle airplane mode. If that doesn't help, reseat your sim card and restart your phone. If that doesn't work, and you did +44, example: "+44 114 2329437" and it still won't work, you probably got unlucky and there's some sort of backend issue that is extremely unlikely will be fixed before you have to leave. If you need to text, you'll probably be better off getting a local prepaid sim:
http://prepaid-data-sim-card.wikia.com/wiki/United_Kingdom
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Goran, Mobile Master

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Oh just checking that you did add international voice and data roaming, right?

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