International text

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Help! I have a Samsung s5 neo, I purchased the international text plan and can't send or receive texts, what can I do?
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Bianca Lenio

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Posted 1 year ago

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Do texts within Canada work?

For international texts, make sure you have the number saved as + (country code) xxxxxxxx, that way your phone should interpret texting that number correctly.

If texting doesn't work, on your phone follow these steps:

SMSC # for Koodo is +16475800172.

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Robert, Mobile Master

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Hello Jae.

Have you added the free international roaming package from self serve? 

Here's how to add the free international roaming packages. There's two of them : 

Connect to sell serve and go to your add-ons

Click to change the add-ons

Search for 1) International Voice Roaming and 2) International Data Roaming

You should now have all those add-ons

Wish you a wonderful vacation!

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