international roaming no data

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  • Updated 2 years ago
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hey, I just added the international roaming plan (30Bundle) for my trip to Iceland and England. I landed this morning and got the welcome to Iceland message. Everything is working but the data. I have my settings activated for internet, 3G and roaming and I can't figure out the issue! I have an iphone4. Can someone help?
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Matthew Lazenby

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Posted 2 years ago

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Bernard, Official Rep

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Hey Matthew, I fixed your settings, check and see if all is well now. Enjoy the country of Blue Lagoon! :-)
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Matthew Lazenby

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It's still not working. I just turned off the wifi and checked and it's not working. I have cellular data turned on. I checked my self serve and it says the international roaming package has been added. Am I missing something? This is getting frustrating.
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Goran, Mobile Master

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Have you restarted your phone? Can't hurt to try. Does it show that you are connected to a data network?
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Matthew Lazenby

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Restarted it and it works fine now thanks!
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Goran, Mobile Master

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I'm glad it worked! For future reference, when account changes are made and if there's an issue, a restart will usually clear it up.
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Goran, Mobile Master

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Can you check on your self-serve (app is easier) that you have International Data Roaming added?

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