International ro among Greece

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  • Updated 2 years ago
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I purchased an international roaming package but it doesn't seem to work in Greece. I have my Samsung s4 set to auto connect to all three bands it supports but can't get a connection any suggestions?
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Ralph Mason

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Posted 2 years ago

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Chad Burr, Mobile Master

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Log into self serve and add International voice roaming add on
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Ralph Mason

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I already have international roaming bundle that includes voice text and data so why do I need another bundle?
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Nabil, Employee

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Hey Ralph,

Could you please restart your phone and tell us whether or not your services are working now? If it does not directly connect to the network, could you please try to manually search for a network?

Thanks 
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Ralph Mason

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I rebooted phone and no auto connection. Did network search and no networks found

Regards
Ralph
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Ralph Mason

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Ok it's working now after a few minutes thanks! Can you reimburse me for time it wasn't working which is 1/2 my trip?
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Nabil, Employee

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Hey Ralph,

We won't be able to answer your question from the Community. We recommend enjoying your trip and once you're back, please recontact us (by email or over the phone) and we'll do what we have to do ;-). 

Thanks!
(Edited)
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Ralph Mason

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Ok thx

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