International Long Distance Saver add-on

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  • Updated 2 weeks ago
Hello. I added the International Long Distance Saver add-on last week. Yesterday, I've called to Colombia and you charged me 0.50 $ per minute instead of 0.5$. The add-on is not activated?   
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Mayra Gutierrez

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Posted 2 weeks ago

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Goran, Mobile Master

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Those two numbers are the same. I assume that you mean 5 cents per minute. Can you check in self-serve that it shows as added and let us know?
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Mayra Gutierrez

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Sorry. I wanted to say 0.05$... Yes, I can see it in my current plan: Your current plan
$45per month
  • Unlimited minutes
  • 2 GB of Shock-Free Data
  • Unlimited messaging
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Add-ons

  • Pay-Per-Use Intl Long Distance$0.00
  • $12/day Easy Roam INTL$0.00
  • International Data Roaming$0.00
  • International Voice Roaming$0.00
  • $7/day US Easy Roam$0.00
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Bernard, Official Rep

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If you look at your invoice, you could see if you indeed added the feature Mayra. We would have also sent you a confirmation email if it was added. I don't see it on your account. :-( 
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Mayra Gutierrez

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I did not receive an email to confirm but I can see it in my current plan
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David, Mobile Master

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  • Pay-Per-Use Intl Long Distance$0.00
Is not the same as International Long Distance Saver $3.00.  Pay-Per-Use Intl Long Distance allows calls to be made outside the US and Canada (i.e. it removes blocks of calls to all other international area codes).  Your list does not seem to include the add-on you initially described.
(Edited)
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Bernard, Official Rep

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As per David above you may have misunderstood the different features. The one you need comes with a monthly fee of $3 in order to reduce the rates.