International long distance rates- will I keep them if I upgrade to a new plan?

  • 1
  • Question
  • Updated 1 year ago
  • Answered
I've been with Koodo now for almost 4 years- same plan all this time, it used to be called Canada -Wide Data Double 45 

Now I am thinking of purchasing a new iPhone on Tab Medium and I want to know if the rates that I 'm charged for calling Greece (with the $2 add on) at 5 cents/minute can be kept or if I'll have to switch to $1/min which is the current rate .

Can I keep this great deal that I've had since April 2013 or is upgrading going to cost me $1/min and $3/month for the add on?
Photo of Sofia Tsitsigani

Sofia Tsitsigani

  • 70 Points

Posted 1 year ago

  • 1
Photo of Sophia

Sophia, Mobile Master

  • 141,558 Points 100k badge 2x thumb
You can add the LD saver again, Sofia, but it now costs $3 instead of $2. You should be able to call Greece for $0.05 with that though.
Photo of Sophia

Sophia, Mobile Master

  • 141,558 Points 100k badge 2x thumb
Wait wait!! I just checked the website http://help.koodomobile.com/coverage-long-distance-and-travelling/long-distance and you are QUITE right... Greece is not in the list and would be $1 instead of $0.05. I am not sure if you can keep this add-on you have now while changing plans... I'll inquire for you.
Photo of Robert

Robert, Mobile Master

  • 103,784 Points 100k badge 2x thumb
Usually, when you change plans, you get to keep all add-ons. Never lost any add-ons when I switched plans.
Photo of Nabil

Nabil, Employee

  • 6,640 Points 5k badge 2x thumb
Hi Sofia,

You can change your plan without having to change your add-ons. As long as you keep the $2 LD saver, you'll keep your 5 cents/minute rate for calling to Greece.

Thanks