International Long distance call not connecting

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  • Updated 2 years ago
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As per the new plan ($40/month) international call for 1000 min as bonus. I was used $55 with same benefit. I have changed my plan 5 days back to $40 and while i was calling international
a voice message is hearing " International calls not activated". As per my self service, its showing its activated and i haven't used 1000 min in my earlier plan. If they prorate the plan, still i may get min of 100 to 200 min. Any solution for this?

  
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Naveen koodo

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Posted 2 years ago

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Chad Burr, Mobile Master

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What country are you trying to call?



Only available with new activations or upgrades. 1000 international long distance minutes apply to calls made to India, Germany, China, Hong Kong, Bangladesh, Italy, Mexico, Australia & Taiwan. Calls must be made from within Canada. The minutes you use while travelling outside Canada are charged separately. The airtime required to connect your calls is drawn from your included plan minutes.
(Edited)
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Naveen koodo

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India
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Naveen koodo

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i am in Canada and want to call to India