International Calling is not enabled on your phone, but I have 1000min International Calling...

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  • Updated 1 year ago
I have the 1000 International minute package. However, I can't seem to call a China mobile phone number. 

Everytime I try to call it, there is an automated voice saying something like UV1, International Calling is not enabled on your phone. Please call *611 etc etc. 

I made sure I put in +86. I also tried 011 86 xxxxx. The number I am trying to call is 011 86 159 xxxx xxxx. There is no 0 in the xxxx xxxx. 

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Marco Lee

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Posted 1 year ago

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Bernard, Official Rep

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Marco, you will have to contact us via Facebook private messaging to look at your account.