Archived and Closed
This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: No longer valid due to Easy Roam
Just returned from Europe and tried the international package with 50 min, mb, outgoing texts and unlimited incoming texts. While it was handy a couple of times for us, there was no way to figure out where you were at in terms of your international usage. I did check my koodo account many many times and it was never updated. Yes the service providers worked in several different countries, but is kind of useless if you are trying to stay below the limits. I had an idea of where my data, phone time and texts were at... but this feature needs a better way to track your usage or you could get a really nasty surprise on return from your international trip. What can be done about this? Second it is pretty shy on data, phone time and outgoing texts for a month of usage considering the plan is in addition to what you already have and are paying for which in my case is unlimited texts, phone and 3 gigs of data a month. You are being charged for your plan in Canada which will receive little of no use and paying again for a plan you are using abroad that has little data, etc. Seems to me you should get some credit for what you will not be using at home but still have to pay for if you are willing to top up with the international package? While I know of some of the other alternatives when traveling internationally, it would be nice to get a bit more out of a koodo add on after years of being a loyal customer.