Internation Roaming in the UK No Service

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  • Updated 3 years ago
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I'm in London UK and cannot get any reception. I have two phones with me, an apple iphone 4s and 5 both do not work in London so I doubt network woes are a phone fault. What is going on? I've read all the faq's, implemented all the suggestions and nothing seems to work. Angry that I am getting No Service in one of the great capitals of the world! Help, unable to roam in the UK!
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Jos Brosnan

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Posted 3 years ago

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BobTheElectrician

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Go to self-serve, activate pay-per-use long distance and international roaming.

By default, these are off, and your SIM will not allow a connection to avoid the "big bill surprise".

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Robert, Mobile Master

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Have you added the internationale roaming for voice and data add-on? Is your phone set up to automaticlly pick up the network?
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BobTheElectrician

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Jos Brosnan

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No I have tried all the above already and still don't get roaming. Thanks for trying though. Next step is to contact Koodo customer service.
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BobTheElectrician

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1-866-995-6636 / 647-788-4337

If you are overseas, somebody mentioned that the toll-free number will work if you use Skype.
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Jos Brosnan

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Thanks for the info. I called Koodo on the direct line and got through to a supervisor who removed the restriction on my account. I am a new customer and have a $200 limit on my account which means they had switched off international roaming. All sorted now. I promised to behave myself and not spend all the money! Happy in London at last!

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