Internal storage is always full!

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  • Updated 1 year ago
I have a galazy s5 neo, and the storage is always full... Even if I move things to my SD card, and they seem like the items are there, it still is counting that space used on my internal storage. Is my phone busted? It's really pissing me off, since I got a phone with an SD card slot to AVOID this very problem.
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Jackie Clark

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Posted 1 year ago

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Allan, Mobile Master

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Some things simply cant be moved to cant sd card. For the most part an sd card can only hold photos, music, etc. If you try to copy over internal android firmware it will copy but still stay on your internal storage.
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titaniumtux

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Apps don't move to SD card so well since Android Marshmallow...you'd have to create an adoptable storage which'll wipe your SD card (and possibly data loss on the internal storage). Then once this is done, files will probably still stack up on the true internal storage. Phone will say plenty of available space, yet at the same time say running out of space. Then you can move apps to SD card, which will save space if you use your storage more for apps than anything else, but this will break widgets for the apps moved to the SD card.

You should be able to configure your camera to save photos directly to micro SD card.

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Dennis, Mobile Master

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I have the same issues.
Settings>Storage
Here you can see what is using your space.
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Jackie Clark

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I have tried to see what is using it, and have moved photos and music, but it doesn't change the amount of storage that it says is being used
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Allan, Mobile Master

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Are you copying the music and photos over and then deleting them off your inter nal storage after they're moved?
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Jackie Clark

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I transfer them using the file manager, I didn't think I also had to delete them?
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Dennis, Mobile Master

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Under the Storage settings > Used Space

You can see what apps are using the most data and move the app to your sd card.  Note that if you store it on an SD card, then the app wont work if the SD card is removed
(Edited)
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Paul Deschamps, Mobile Master

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Keep in mind that only a very small portion of each app moved is actually moved to the SD Card so total savings by moving all the apps you can is always less than 1gb of savings on Samsung devices and can also make some apps unstable.
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Dennis, Mobile Master

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My chatting apps have a lot of images saved.  Moving chatting apps over to SD has helped a lot 
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Paul Deschamps, Mobile Master

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Hi Jackie, in your camera app click on the settings and make sure to select to save pictures to your SD Card or External storage. This may help.
Also the phone you have only has 16gb of storage minus whatever the operating system is taking up which is probably around 5gb, so in reality you only have around 11gb of storage to begin with. Now apps save to the internal Storage so if you have alot of apps installed those will take up alot of space on that internal Storage.
Videos depending on their quality recorded at can take up alot of space as well.
How are you moving things to the SD Card exactly?
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BobTheElectrician

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The operative word as Paul says is move not copy. Copying leaves the original files in place and duplicates them on your SD card. The only apps that can be realistically moved are ones that have heavy support files such as music, video, maps or other media. Keeping your personal files on the SD card is a good way to save space
in the system area. It also has the benefit of isolating those files in case you need to do a system reset. You can safely remove your SD card with your personal material before nuking the phone.

The ASUS File manager is one of the better ones.

https://play.google.com/store/apps/details?id=com.asus.filemanager
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titaniumtux

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Agreed with BobTheElectrician about Asus File Manager. I also find the Motorola (Lenovo) File Manager to be super fast.

Link: https://play.google.com/store/apps/details?id=com.lenovo.FileBrowser2&hl=en

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Jackie Clark

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It seems like I can't move music to the SD card because then the music player doesn't play them?
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Allan, Mobile Master

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What error do you get when you try to play the songs? No sound, song wont appear in music player, etc.
(Edited)
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Paul Deschamps, Mobile Master

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Is there a setting in the music app your using to read from SD Card / external storage?