Installing system updates while in the US

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  • Updated 3 years ago
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Is it safe to install a system update on a Galaxy S3 while roaming in the USA? Samsung says that US and Canadian updates are different.
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Ted T

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Posted 3 years ago

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Paul Deschamps, Mobile Master

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Nomatter where you are in the world you'll always get the update for your phone as the software being pushed by the carrier that originally sold the phone not what carrier your using the phone on. So have no fear updating anywhere in the world it won't put another carriers software on the phone, if you bought the phone from Koodo then you won't receive the update until Koodo and Samsung push the software Koodo chose Samsung to push to your device.
What update is the Galaxy S3 getting right now? There should t be any software updates being pushed to the Galaxy S3 anymore, it's reached its update time line already.
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Eugene

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Well, you learn something new everyday:)
That's good to know:)
And anyways good luck on the update Ted:)
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Daniel Kim, Mobile Master

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^ yep I didn't know either. Thanks Paul :)
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Paul Deschamps, Mobile Master

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Who did you speak to at Samsung Ted? The update will roll out by country yes but you won't get a us carriers update on a Canadian carriers device that's not how it works and it's never worked that way for the 4 years or so I've been following Samsung updates and Android updates in general.
Whoever told you that is misinformed or they didn't understand what you were asking or I'm not understanding what your saying. Either way if you have a koodo phone your won't get the update until Koodo releases it like I said.
Really curious Ted what update your talking about for the S3 though, what version number of Android? Or is it just a patch update?
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Ted T

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Hmm it was just a random person at their online chat. His name was 'Zack' (quotes theirs). My device is at 4.2.2 but has had a pending update for a while that I haven't installed. Paul, would you say it's okay to go ahead with this update then even if it comes in while I'm in the US?
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BobTheElectrician

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There are carrier-specific different phone models. A quick look at wiki shows numerous variations just in the US models, a common one being the 747 which is used in Canada and by AT&T.

http://en.wikipedia.org/wiki/Samsung_...

But that's just the basic sandwich. Layer on the special hot sauce that each carrier provides and you've got your own locked-in version.

It's entirely possible that if you have been in the US for a while, your roaming partner/current provider sees your software as not being current.

Personally, I would rather NOT install anything pending in the US. There can be little stumbling blocks you may or may not regret later. Specific case in point: the Cdn version of many Samsung phones have "English" as a base language while US versions will have "English (U.S.)". Some country-specific apps, such as Amazon music, won't install or work properly unless you have the correctly localized system version.

Wouldn't hurt to call Koodo with your current version in hand and check with their tech department.

If you do proceed on your own it's debatable that the update would even install correctly IMHO. Then who you gonna call...
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rikkster, Mobile Master

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Samsung has pushed several 'updates' (June 2014 to December 2014). The Android version stays the same (4.4.2), but if you look closely, the baseband values have changed. Without getting too technical, baseband updates generally address issues related to network connectivity. If you haven't updated since December 2014, this would explain why you're getting the message to update.

Note: to verify which baseband your device has now, go to Settings > About device and compare baseband versions. Chances are that you may still be on the September 2014 baseband version or earlier. (Baseband versions are listed under the PDA column).

As Paul mentions, the updates are device, network and country-specific, the update that appears on your phone is not of U.S. AT&T origin and safe to update over Wi-Fi. The Canadian variant is the SGH-I747M, while the U.S. AT&T variant loses the 'M' designation; SGH-I747. Spec-wise, the two devices are identical, though the baseband for the US model will be different.



Ted, you mention that your S3 is running Android 4.2.2, is that a typo? Reason I ask is that I don't see that version available for the S3 on either the Canadian or U.S. versions and instead jumps to version 4.3 from 4.1.2.
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Chad Burr, Mobile Master

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All that being said, I'm selectively with Bob here. if I'm in the states and need my phone as my only link to the outside universe, I will wait till I get home to update my device. If something messes up at least I have another phone I can use at home and im not stranded (even though I have a backup phone with me)
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Ted T

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Whoops, yeah, that was a typo—Android version is 4.4.2.
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rikkster, Mobile Master

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No argument here.

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