Input on this matter would be apreciated :)

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  • Updated 5 years ago
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Quick question.. this has happened now many times, i dont seem to be receiving my text messages people send me and when they try calling it goes straight to voicemail. Then when they tell me this..i have no notifications stating that i have missed calls..and i dont receive their texts until the next day. For me to answer they have to write on fb which that i receive instantly. Could it be a problem w/ my phone( blackberry) or with the server itself?
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my226

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Posted 5 years ago

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Ivan, Mobile Master

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My guess would be that it's a problem with your phone, but this requires more in-depth troubleshooting.

My advice would be to restore the phone to default factory settings (remember to back up contacts/media/important info as it will all be lost during the restore process). See if your problem persists after this.

If this doesn't solve your problem, I'd advise you to contact Koodo's technical service directly.
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my226

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thanks for your answer! i did try doing what you sugested and even today i got a voicemail 4 hours later.. so i guess ill call tec support.. but thanks for taking the time :)
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Bradley Mc

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That's weird. My guess would be your phone. Have you unlocked the phone. If that was the case, you might have done something wrong in the unlocking process.
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my226

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haha yeah thought it might be my phone the problem.. and no it hasn'T been unlocked .. good thing i dont need more problems :P

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