Information Entered does not match with the account info

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  • Updated 4 years ago
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I'm trying to register in the Self Service. I go with my correct data and the message "Information Entered does not match with the account info."

What should I do?

thank you
Photo of Fernando Mantouvane

Posted 4 years ago

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Photo of Sophia

Sophia, Mobile Master

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Ooh looks like an account might already have been registered, Fernando. The quickest way to solve this is to call Koodo (*611), they'll get you set up with a proper account in no time :)

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