Can Koodo provide me with my text and call history?

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  • Question
  • Updated 4 years ago
  • Answered
  • (Edited)
Hi
I have a phone number registered under my name can I please have the full text message history which is not deleted on the phone. Also can I access all the numbers that called. Thanks
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Sandra A

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Posted 4 years ago

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Chad Burr, Mobile Master

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Check on the play store for apps that can backup/ send your call /text history.

Koodo can not provide this to you without a court order.
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Sandra A

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Hello
Can you please name a few apps that have the capability to let you view call/text history. Thanks
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Robert, Mobile Master

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Sms backup + give a look at that one!
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Robert, Mobile Master

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Also, for the number you called, you can access this information on your e-bill of each month!
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Sandra A

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Hello
Can you please name a few apps that have the capability to let you view call/text history. Thanks
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Andrew MacDonald

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The court order thing is not accurate as I have forgotten/lost numbers to people I wanted to get a hold of and Koodo provided me with a call log. I think I had to go in though. I can't remember. If you are a customer inquiring about your account, you have every right to your information, unless there is some new strange law where you can't have access to your private information. As the second person stated you do have calls made on your bill.

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