Increase the Tab

  • 77
  • Idea
  • Updated 5 years ago
  • Implemented
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I'd like to see the TAB benefits extended. As someone who uses "high end" devices and has to buy them outright, I've never been able to use my tab for a phone that I actually want myself. Instead, I've hit the $150 max 4 times now and I end up picking whichever phone is in that range and then give it away to friends/family. If the Tab was extended to include accessories as well, I'd at least be able to get an extra battery or charger for myself. Also, increase the Tab limit, $150 really isn't that much, and unless you want a refurbished device or a low end phone, you're always going to be out of pocket. I know virgin has a tab system as well and it doesn't max out at such an insignificant number.

Note: This topic was created from a reply on the New SIM cards on Tab please topic.
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mattjs

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Posted 6 years ago

  • 77
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Mark

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I would assume that you are thinking of something similar to the Supertab from Virgin?

Both good and bad points for making the tab bigger.

On the surface getting $500 for an uber phone sounds awesome, would let people get all the high end toys without an issue. I think this would be a good addition, it doesn't fit into my phone buying scheme, but I do agree with it.

But lets say you are on a $60/month plan. You are looking at around 7 years to pay that off with the 10% of your bill going towards your device balance. Right now you are still looking at 2 years and change with a $60 plan to pay off a $150 tab, most users are interested in plans which are quite lower on the price point.

I do agree with accessories/SIM cards(lol)/go towards your bill! would all be great additions as well if your tab keeps rolling up. Would work out to a free month service every year which would be pretty sweet.

I think offering it would however be an idea that would keep most of the customer base happy, provided it came with beefier phones :)
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mattjs

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Maybe keep the negative balance limited to $150, but don't put a cap on the positive balance someone can reach...
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Mark

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That seems like an even better idea, let people save up for long term and commit - nice to have the flex of not going into the negative provided your positive balance was large enough.
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John Lee

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Koodo probably doesn't want to do that because they want us to pay some money as well, but I must agree; to those who have the plans that cost like $60, you can hit +150 in no time. It is also a shame that you cannot use it buy much. Maybe increase the positive tab a bit more, and keep the negative. Also, make the tab not only use for phones, but for accessories as well.
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Jorden, Mobile Master

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150/6 = 26 months or about two years... hardly no time it's almost like being on a two year contract ;).

If Koodo increased the positive cap it pretty much rewards people for staying long term as it would take quite a while to earn a free iPhone (just picking it as it's the most expensive) regardless of your plan.
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John Lee

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In my opinion, Koodo should raise the positive cap because some people have been complaining how they reach to the cap and they are forced to buy some low-end phones to give away as gifts. If they raised the cap, you wouldn't be forced to buy low-end phones but may purchase something that you actually want.
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Cast

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Keeping this thread alive :).
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Luke Michael Lindsay

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I agree raise the positive tab balance at least another $100 now that koodo is carrying higher end phones that cost more it would be nice for the customers who can't exactly pay $600 for an iphone to have a little extra tab points, i mean it's not a huge deal to do that seeing as you get tab dollars by paying your bill i have a $60 plan so i get $6 a month in tab credits for me to reach another $100 that would take 17 months, i think that is more than fair to get $100 tab credit after 17 months from a $60 plan i spend more than that in 2 months lol something to consider
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John Lee

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Make the positive tab up to $200 and the negative tab up to -$200?
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Paul Deschamps, Mobile Master

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Instead of giving the phones away you've earned why don't you sell them and get some extra cash to go towards your high end phone? - KID ANDROID, ( Team.Android.Canada)
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Some random Mobile Master, Mobile Master

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Koodo can't go much lower/higher with the tab concept because of the way it's paid off (10% of the monthly bill). For anyone who has a basic plan, let's say $25 a month, it already takes years to pay off a $150 tab (referrals excluded).

Having the tab go to -$200 ($50 extra) would add another 20 months on top of that at the 10% rate.

Devices are getting more expensive as manufacturers want to move away from budget handsets (Sony mentioned that late last year, as well as others). If they stick to their plans, we'll see a market with incredibly powerful smartphones, and flip phones. And guess which phones we'll be able to buy on Koodo with a $150 tab...

BYOD seems to be the only way to go right now... But that also means forking out serious moolah upfront.
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Ahmad

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If Koodo was to raise the tab, you would for sure see minimum spending requirements (ie. $50+ plan). They need to make their money and device subsidy is a HUGE cost to them. So it's either one or the other really
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Some random Mobile Master, Mobile Master

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Agreed. The current tab system only needs 2 modifications to be even better though. First, it needs to have its positive cap removed (so people can build up positive tabs large enough to get pricey high-performance smartphones). Keep the negative at $-150. Second, it needs to implement a quick way for tab users to buy it out instantly (back to $0) in order to benefit from the recently implemented 10% rebate off the monthly bill.

This way, those who wish to build up tabs could do so. And those who would rather save the $5 every month could do so too!

Everyone is salivating at the 10% savings, but the tab has one big advantage: the amount you put on the tab is tax free. For someone with a maxed out tab ($300), it can be quite the saving depending on the province!
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Paul Deschamps, Mobile Master

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Also the 10% discount only applies to your plan amount, the tab 10% is applied to your entire bill. You better off to keep the tab then get this 10% discount, especially if you have high overages every month.
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Some random Mobile Master, Mobile Master

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It even includes the 911 provincial charges, surprised me a lot. Hey, 4 pennies less on my tab every month, hehe
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Chad Burr, Mobile Master

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Agree, I own one of my 2 phones outright but keeping the tab seemed a better option for me
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Luke Michael Lindsay

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but maybe for those of us who have a $50 + plan we could have a higher tab, like basically have brackets, if you have less then a $50 plan it would be the max positive $150 if you have $50 + plan it could be maybe a max of $200 positive tab, but make it so it's consistent like they had to have a $50+ plan the entire time earning the tab credits to reach the $200 positive
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Amanda Haggert

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i like this idea as i never get the phone i want or even need
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Marcus Fenix

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Never thought to put money aside and save up?
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Amanda Haggert

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i have three kids and me and my hubby both work full time and we just barelly make it by and i have been with koodo since they opened
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David

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I like the idea of having a low end of - $150.00 tab points but also not putting a cap on the high end (as mattjs said)... a lot of the phones coming out now are easily over $200.00 and this would be an incentive for people to stay longer.

Leaving the low end of the tab at - $150.00 means that if a customer does decide to cancel, their bill is not going to be so high as they are going to end up in collections try to pay off the bill.
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Paul Deschamps, Mobile Master

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I completely agree with this way of doing things for sure but aid still like to see a negative tab max at $200 and an infinite positive tab
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DrewJohnston

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That would be a good idea as some mobile users would love the service and deals you have from other competitors and stay much longer, and this would make the cost of signing up even smaller ;)
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Celeste Tremblay

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I think it should be increased from the 10% of your monthly bill... I got Koodo so my bill would cost less, but now I'm thinking of purchasing a more expensive plan so that I can get a new phone quicker!
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Luke Michael Lindsay

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If you're going to get a more expensive plan just so you can get a phone sooner why not just put the money you'd put towards the plan aside each month? say you were to up your plan $10 a month you'd only get 10% of that $10 towards your plan and that would only be an extra $1.30 a month, if you don't need to up your plan why not just put that $10 a month in a jar and save up and get a phone that way, it would be faster :)
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Zaphod Beeblebrox

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^^ STAR ^^
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julie

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Maybe an option to apply money directly to the tab as well as koodo kicking in the 10%...
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Jessica Williams

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I agree! We need a larger tab! I have had my phone for almost 2 years. I need a new one and my tab still has a negative balance. The only thing that would be better than a larger tab is a better pay back rate. 10% is soo low and I am feeling trapped by my situation. I either put money out for a phone or I give up koodo to get a free phone else where.
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joshlitz

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Maybe with the new CRTC regulations Koodo can have the tab guaranteed to be paid of within 2 years, with good account status (i.e. regular payment history).
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Sophia, Mobile Master

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What is your source, joshlitz? If you are working for Koodo, I'd say it might be more ethical to wait for them to announce their own goodies...
If you got a different source, changes are it is unreliable and you might not want to misquote....
All that said, I'm still hoping your are right because drastic revamps sound good, as long as they are in the customer's interest :D
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Paul Deschamps, Mobile Master

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Please let us know your source Josh, you have me very curious now as last I heard (which was yesterday) the phone companies are fighting these new CRTC rules and thus I can't see any company rushing into making changes if they are appealing the ruling. So what's your source?
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mattjs

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I would suggest not giving out your source, nothing good will come of it imo. If this really is 'insider' information, you don't want to burn bridges and risk that person getting in trouble, or ruining your relationship with them. I'm sure you already know this. Cool share, let's see if it plays out.
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Paul Deschamps, Mobile Master

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Obviously not if it's from Koodo directly, that's not what I meant.
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mattjs

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Well I would assume it would have to be? If it was public surely you would know about it.....no? lol
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smurfette

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I agree with the increase in tab but only by a little. Probably only t0 $200 or $250 and giving customers others was other then just refer a friend, on taking points off the tab. Really $250 for the tabb seems to be streaching it. But if we increase by at lease $50 it would make a difference on the larger phones like the samsung Galaxy S4 and Z10 or Iphone 5. I have seen people walk or go for a lower phone because of less money then that.
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Mark Kokolsky

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As many people have said there are pros and cons to an increased negative tab. Besides the long time to pay it back, think about if someone decided to leave. They would still be paying contact like cancellation fees if you have a $500 tab. But with that said I do agree that maybe 200-250 would be a good balance.

When Koodo launched 150 worked perfect since the phones were all more basic. But now, 5 years later, the lineup is nearly all smart phones with several of those being high end models like the S4 and iPhone 5. So I think it makes sense to look at the model and see if it needs a tweak.
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Erwin

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OMG the thread is now tagged "under consideration"
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MarcusG

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Well Virgin has the $300 tab, but at on a $60/month plan it is 50 months to pay off.

The Tab 24 plan on Fido is very attractive, it clears in 2 years
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Mark Tucci

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The Tab24 is indeed attractive. I'm surprised to see Fido all over the new CRTC rules and making a neat 2 year contract alternative. I've been looking at some plans at Fido. The cost of the phone divided by 24 months to clear is a great idea. Most of these high end phones kill your battery so 2 years for an upgrade is perfect. Increasing the tab without increasing the percentage won't help. You'll just be stuck in a longer "contract" to pay the phone off.
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Mark Kokolsky

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I don't know if Id describe Fido's Tab24 as a 2 yr contract alternative. Its more of a 2yr contract rebranded. Im sure we can all agree that pretty much every carrier now offers device balance when you sign any fixed term. All Fido did was make their contract 2 years with device balance. So you still have all the downsides of a contract (harder to upgrade, larger cancellation if you cancel early), but it makes it a bit easier to swallow since its only 2 years.
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MatB

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Posted 8 months ago and put under consideration already!
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Erica Welch

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I definitely agree with this. I am seriously considering switching to Wind - My brother is with them and loves them, and their $40 unlimited plan looks pretty amazing. They are adding more zones all of the time too.

For comparison, if you get their $40 plan, you can get the Samsung Galaxy SIII for $249 upfront, and after 3 years if you have anything left on your tab they wipe it clean. With Koodo, it would cost $400, and after 3 years you're still stuck paying the balance. They both put 10% per month to your tab.

I admit that I am on a pretty basic plan - I think cell phone prices in Canada are ridiculous. I have often thought of upgrading to a smart phone, but I still have $29 left on my tab after being a customer for almost 3 years. The fact that I still have to keep paying it off is what's stopping me from getting a better phone.
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Mark Kokolsky

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Im sure its been mentioned here before, but if you've been with Koodo for 2-3 years and still have a tab balance give customer service a call. More often than not they will wipe out whatever remaining tab balance you have.
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Paul Deschamps, Mobile Master

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You don't have to wait till you pay your tab completely off to get a new phone, you just use whatever tab you have left to a minimum of negative $150 to get the new phone from Koodo. So if you have a negative $30 tab then you can use $120 of the tab towards the cost of your new phone right now
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Chad Burr, Mobile Master

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Virtual Star Paul
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Erica Welch

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I know that I don't have to wait to buy a phone, and I could just use what I've paid off towards a new phone, but then I'd have to pay an extra $30 for a new phone. For me, it's just the principle of it, I don't want to have to pay any more for a phone than I have to. For now, I'll just keep my old phone, and either once I have it paid off or I decide I really do want to upgrade, I'll do some shopping around and see what's cheapest (and will call customer service as has been mentioned).
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Twisted Poet

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Allows user to have significantly larger TABs, so we can buy a high end device.
If you go $150 Negative, it pays off at 10% just like now.
If you go $300 Negative, in addition to the 10%, the CUSTOMER pays $10 a month.
If you go $500 Negative, you pay an extra $25 a month till you TAB reaches zero, then the extra payments stop and you earn a positive TAB balance at 10%.

Don't limit the positive balance, let it keep building, and now we can buy that high end device that we've always wanted instead of a "settle for"
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MatB

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This post is already put "Under consideration"
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Jordan

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I think it is a terrible idea to increase the negative tab balance. That is one thing I find very appealing about Koodo. People fail to take into consideration the fact that they now owe money for the phone they got for "Free". Limiting their debt to $150 is doing the public a favour.
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Charlie_Brown

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I think something regarding the new tab system will be announced soon (in fact, there are already some leaks about this...)
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Zaphod Beeblebrox

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There is something in the praise section about it

http://community.koodomobile.com/kood...

This may come across as me being harsh but some employee was breaking the confidentiality contract we all agree to when we work for a telecom provider...

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