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I just logged into my account and saw that my term period is March 13th to March 16th?! My deal is on a monthly basis, not just for 3 days. Should it be at least from March 13th to April 12th? Why did Koodo credited $40 from my account for 3 days of use? Why am I on the next term payment from March 17th to April 16th?
This is very unacceptable and unpleasant experience if Koodo is charging me 3 days of use for $40 (supposed to be monthly plan rate). Koodo, please correct this.
Can anyone help?