incomplete transaction

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  • Question
  • Updated 3 years ago
  • Answered
I am a monthly customer. I am in India for few months now. I tried to pay my bill but it showed incomplete credit card transaction, then I checked my credit online and its already been cut off. What should I do?
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Kathan Mehta

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Posted 3 years ago

  • 1
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Mathieu, Mobile Master

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Hi Kathan,

You should contact your credit card to see why it has been stopped and see if you are able to reinstate the card.
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David, Mobile Master

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You can also set up a direct bank debit or use Western Union to make a payment.
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Yannick

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Hi Kathan, you'll find more information about our payment options on this link: http://koo.do/Joixyw. If you need to contact us from abroad, you can call us at +1 647-788-4337 or via email http://koo.do/11eMLdy. Have a good day!

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