Incoming messages rejected? Samsung galaxy ace

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  • Updated 3 years ago
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Why does my phone keep saying incoming message rejected, message memory full when I don't have any text messages saved, (I deleted all the threads) and I have around 25 mb (,which I know isn't a lot) on storage, not including my 3GB free on ny SD card? Please help!
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Serena Bains

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Posted 5 years ago

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Curtules

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There is a bit of a memory glitch on the Galaxy Ace where deleting stuff leaves data on the phone anyway. The phone says "message memory full" because the internal memory is too low and your phone can't tell the difference between message memory and internal memory.

Try moving stuff (contacts, apps, etc.) to the SD card, see if that frees up some space, if not then the only other recourse is to factory reset your phone which will wipe everything. Luckily, if you follow step one, you'll already have your important stuff on the SD card so you're safe.
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Taiyewo Adebisi

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I'm having the same problem! It drives me nuts! I've also noticed that some apps can't be moved on my SD card (mine has 4GB, I think).

How exactly is a factory reset done? I keep hearing this with no instructions. I really don't want to have to call customer service when I can do this myself.
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John Lee

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The Samsung Galaxy Ace has really low internal memory. You will have to remove things that are on your internal memory in order to receive text messages.
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rikkster, Mobile Master

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Call tech support and ask them to 'clear the switch'. This will delete any messages stuck on the server and restore SMS/text messaging functionality to your Ace.
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Curtules

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As a tech support representative, what are you talking about?
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rikkster, Mobile Master

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I ran into this issue on several occasions with the Ace and that was the remedy offered through Koodo tech support and it worked.
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Curtules

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Okay, but I'm pretty sure 25 MB worth of internal memory isn't going to allow too many messages to get through regardless what Koodo's tech support does on their end.
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Dara Lohnes

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25mb should get loads ok text messages through! All a text message essentially is, is a text file. I've never heard of clearing the switch though!
rikkster, I'm having the same problem with mine, but it also has on my screen that I have voicemail messages when it's empty.
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rikkster, Mobile Master

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Go to: Menu > Settings > Call > Clear voicemail notification.

If that doesn't work, you can call Koodo tech support and have them reset voicemail by temporarily disabling and re-enabling voicemail. You'll then be asked to remove the battery and SIM card for about a minute and then re-install both battery and SIM card. You will need to set up your voicemail personal greeting and password again, but that should resolve the voicemail icon issue where no messages are present.

The last resort would be to factory reset the Ace. This method will wipe everything from the device. It will return the Ace back to the condition when you first bought it. Again, this is a last resort method if all else fails.
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Timo Tuokkola, Mobile Master

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They should actually just be able to reset the message waiting indicator, which does indeed get stuck once in a while. Actually removing and re-adding voicemail is kind of a blunt force solution which should really be an option of last resort since it requires customers to setup their voicemail from scratch. Rant not aimed at you rikkster, more at the agents who prefer a one size fits all solution rather than understanding the problem.
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rikkster, Mobile Master

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Should be interesting to see which route the agents take on this one.
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Ramesh Agarwal

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Pl show a chart on step wise who not no english he is able to set memory full massage
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Barbara Thomas

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I cleared all messages off but I get the same messages!
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Timo Tuokkola, Mobile Master

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If you have the facebook app installed on the original galaxy ace, try removing it and seeing if your messages begin arriving.
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Adrian Tupa'i

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Factory Reset:

Hold Volume up key, Power button and Home button down simultaneously for a good 7secs.

The Android logo should appear with options. Select using Volume up and down keys and OK using Power button.

Wipe Data/Factory Reset will Wipe the phone clear of any data i.e pics, apps, contacts etc.
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Kevin Fernando

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I have a samsung galaxy ace 1(s5830) and i downloaded bbm. The application cant move to SD card and it took over 75% of the internal memory. How can i move it without downloading any apps cuz my market(playstore) is always showing Server Error?

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