Incoming international calls - Koodo Wireless Homephone

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  • Updated 2 years ago
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Hi, I thinking of switching from a Bell landline to Koodo's Wireless Home Phone... I just had one concern... I Have family in Portugal that calls me all the time and they love the fact that I have a home phone because there rates are considerably lower than calling a cell phone... If I switch to Koodo Home Phone, Is my number still considered a landline or will they be charged mobile rates by their providers?
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Gary Dinis

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Posted 2 years ago

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Sophia, Mobile Master

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They will be charged the regular rate, Gary. Their provider won't be able to tell the difference :)
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Mathieu, Mobile Master

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You can even keep your current home number for a seamless move over to the wireless homephone! :D
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I think what's happening here  is that calling mobile phones in many countries are  different in cost (mobile calls higher) and the area code or even the entire length of the phone number are usually different meaning that it is easy to tell whether a call is a landline or a mobile service. In North America there is no real distinction in length of digits or the area code (though cell phones often get overlay area codes sooner but landlines eventually get them as well).

One main reason is the structure of cost. In North America you have subscriber pays (owner of cell number) for the incoming call meaning that the cost is passed to the owner of the number, though there are  unlimited call plans, but in many countries it is common for the calling party to pay for the cellphone cost which might explain your relatives' reason for preferring to call a landline (would usually be cheaper). Cell calls are charged at a higher rate but who pays for the higher rate is why there is no difference in cost (to the caller) to call a landline or cell phone in North America but can even vary depending on the company who owns the mobile number in other countries.

So, as mentioned in above posts there will be no difference for them but you can explain that the cost structure is different for North American numbers if they are still concerned about calling your number.