incoming does not ring

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  • Question
  • Updated 2 years ago
  • Answered
  • (Edited)
I have koodo self serve pay as you go.  When I call the number it does not ring although the call shows as incoming and I can answer it just fine.  The only problem is I cannot hear it.  Other apps like Magicjack ring fine.
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johan

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Posted 2 years ago

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Dennis, Mobile Master

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Go into your settings and see if you have Blocking mode enabled
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Timo Tuokkola, Mobile Master

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Also make sure you haven't accidentally enabled do not disturb mode.
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Melissa, Employee

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Hey Johan, we had to edit your post since you included personal information (phone number). Is it working now? Can you make sure the sound is turned on? Keep us posted!
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johan

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Thank you Melissa.  Yes I had blocking mode set.

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