Incoming calls not ringing through.

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  • Question
  • Updated 4 years ago
  • Answered
My phone does not ring when there is an incoming call but goes immediately to voice mail. I am able to call out however.
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Posted 4 years ago

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Dennis, Mobile Master

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Check to see if Blocking Mode is on

Settings > Personalization > Blocking mode
Blocking mode is not the problem. what next
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Dennis, Mobile Master

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Did you just port this number over to Koodo?

Did it ever work properly?
I have had this number for at least 5 years. It has always been with Koodo and worked yesterday ..then this morning it wasn't working.. Everything else works except my incoming calls. I have tried powering it off...enabling and then disabling the airplane mode...
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Dennis, Mobile Master

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Try pulling the battery and sim out (without powering down first) and then try again in a few mins.
says that the battery is not user removable ...took out sim card however...still nothing.
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Dennis, Mobile Master

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Have you tried calling your cell from different numbers to see if it is a particular number that wont work?
Working now....

Thanks for the help.
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Dennis, Mobile Master

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No problem. Glad it's working now :)
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Mike Sheehan

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Now that's what makes me proud to be a member of this community. :)

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