Incomeing service Not working

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  • Question
  • Updated 3 weeks ago
Incoming service  is not working & Only outgoing service is working. Does anyone knows how to deal with Koodo support?  if every Customer Service Representative just passing this issue to Technical department & saying that someone will call you. But no call from Koodo & Customer Service Team don't allow me to talk with Technical team. Every Customer service team rep is saying your service will be start in maximum 24 hours since last 3 days. 
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Jagat Patel

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  • Frustrated

Posted 3 weeks ago

  • 1
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Mats

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So you are having problems with porting your number? Try this number for the porting department.

1(844)-232-7678
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Jagat Patel

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I tried to call even this number 15 times. But all time just waiting.. Music is playing for 1 hour then after listening 17 to 20 songs and then tired and hang off my phone.
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Jagat Patel

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Thanks for trying to help me out. Really appreciate. 
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Dinh, Mobile Master

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hi Jagat,
Have you tried to restart the phone? and which carrier did you port from? was it a land line or a cell phone? Who did set up the service for you?
(Edited)
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Jagat Patel

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Yes. Restarted, even take off sim card & inserted after 5 minutes & Also, Factory reset too. Tried that all.
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Dinh, Mobile Master

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Who are you porting from? was it a landline number?