In coming call issues - please help !

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  • Updated 4 years ago
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I've been told by many persons not on my caller list. ( a few on my contact list even ) When they call they can't get though, either not in service or similar message , or it just rings endlessly with no option to leave a message. Would explain me not getting calls. But how can this be fixed please ?? Koodo plan in mall location. Not help ful. Thank you.
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Tara Mitrovic

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  • communicationaly challenged :(

Posted 4 years ago

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Photo of Vincent


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Hey Tara!

Did you try to remove/reinsert the battery (if possible) as well as the sim card?

If no change, you can give our techs a call by dialing 1-866-995-6636 (option 6) from a landline in order to have your phone available for a complete troubleshooting.


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