I'm not created self serve account.

  • 1
  • Question
  • Updated 5 years ago
  • Answered
  • (Edited)
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: *611 or 1-866-995-6636 mentions

I tried creating my self serve account. But continu It say's : driver's licence no. enter .. but I don't have driver's licence. How can I create my account? please tell me...
It can't choose question. only require entering driver's licence no.
So I can't choose any question.
Photo of Melissa BAEK

Melissa BAEK

  • 102 Points 100 badge 2x thumb

Posted 5 years ago

  • 1
Photo of Camilo_A

Camilo_A

  • 31,746 Points 20k badge 2x thumb
Hi there Melissa... If the system is requesting the Driver's License is because this information was provided at the moment of the activation... Are you the account holder?

If you continue having issues with this, you may call Customer Service and get assistance on how to set up your Self Service account..
Photo of Ana

Ana

  • 584 Points 500 badge 2x thumb
call *661 to help you, it will take about 3-5 minutes to get it done we will help you to create your profile for you to be able to set up the password with the pin # of the account !
Photo of Mayumi

Mayumi, Mobile Master

  • 115,026 Points 100k badge 2x thumb
*611 :)
Photo of Melissa BAEK

Melissa BAEK

  • 102 Points 100 badge 2x thumb
thx ^^ I called 661. But It's wrong no.
Photo of Camilo_A

Camilo_A

  • 31,746 Points 20k badge 2x thumb
*611... Customer Services closes at 9 p.m. local time, so I'm afraid is closed for you now, try tomorrow from 9 a.m. Enjoy your evening...
Photo of Melissa BAEK

Melissa BAEK

  • 102 Points 100 badge 2x thumb
thx. you,too
Photo of Timo Tuokkola

Timo Tuokkola, Mobile Master

  • 142,436 Points 100k badge 2x thumb
What ID did you provide when you signed up for service? If it was a passport, try entering the passport number.
Photo of Melissa BAEK

Melissa BAEK

  • 102 Points 100 badge 2x thumb
yes, I tried entering my passport number. But It's wrong,too.

This conversation is no longer open for comments or replies.