I'm new, please help!

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I got a text from Koodo saying my e-bill was ready and that I should pay before Aug 6. I checked self serve and I don't see anything, basically it's blank. Should I be getting worried?
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amendy.chan

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Posted 5 years ago

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Dennis, Mobile Master

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If you got the notification and self serve does not show your ebill then I would call Koodo to get that fixed 1-866-995-6636
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John Burke, Mobile Master

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Yeah for me it often takes up to 3 days before it shows up online after getting the e-bill notification, nothing to be worried about.
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Chris Petersens

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John is right, for some stupid reason they send the notification before the bill is available in self serve.
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amendy.chan

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thank you so much!

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